Connection between the professional and patient is about teamwork.Improving communication and relationship skills to drive patient treatment acceptance.
Reduce Broken Appointments and No-Shows
Effective dental scripting and verbal skill training
Relay of Information and Patient Transfer of Data
How the entire team contributes to the overall patient experience
Seize Opportunities to Impress and Achieve Patient Loyalty
Everything a patient sees, hears and experiences can foster or diminish patient loyalty
Understand the Affect of Clinician and Patient Communications
What you say and what a patient hears
Help Patients Make the Connection: Oral Disease is Often a Silent Disease
Leading patients to case acceptance
The Importance of Show and Tell Style Patient Education
Use technology for higher case acceptance
The Real PR: Patient Responsibility in Owning the Conditions Present in The Mouth
Understand patient readiness regarding patient susceptibility, severity, barriers to treatment vs. treatment benefits
Present the “WHY” for Patients to Return to Clinic
Effective communication regarding the benefits of dental care
Patient Education Systems
Promote behavior change and treatment acceptance